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Free Shipping on Orders Over $250!

Offer Exclusive to Casters & Wheels Only

CasterHQ Shipping Guidelines & Support - Fast & Reliable Delivery Information

CasterHQ Shipping Information

CasterHQ's Shipping Promise: Timeliness & Accuracy

Preferred Carrier:

Our prime choice for delivering small packages quickly is FedEx. Our range of services includes Standard FedEx Ground, Next Day Air, 2nd Day Air, and 3rd Day Select. You can also choose from other preferred carriers at checkout including UPS, and USPS.

Orders over $250 are shipped free!

Alternative Locations:

Facing constraints with FedEx due to PO Box addresses or specific locations? No worries. We'll proficiently send your package via USPS Flat Rate Boxes to any corner of the USA, Canada, or Mexico.

For Bulk Orders:

For those sizable orders that are too hefty for regular shipping, we've got you covered. An LTL Freight Truck is arranged for delivery anywhere in the Continental USA, ensuring your goods reach you securely.

Our Transparent Shipping Procedure:

  1. Order Placement: Once you order online, a swift confirmation reaches you, assuring we're on it!
  2. Into Processing: Our dedicated warehouse team is instantly pinged for your order's assembly.
  3. On the Way: After careful packaging, we ship out your order. A tracking number will be sent to your email without delay.

Key Points:

  • Expect a rapid shipping turnover, with most orders being dispatched within 1-2 business days.
  • Freight costs? Straightforward and fair. We utilize real-time FedEx LIVE RATES, and UPS LIVE RATES so you're charged based on genuine product weights. Absolutely no surprise costs. Additionally, any order above $250 gets free shipping (within the Continental USA, excluding Hawaii & Alaska).
  • Wishing to use your FedEx Account or UPS Account? No problem! At checkout, choose 'In Store Pickup' to skip additional charges. Just put your FedEx or UPS Account Number under 'ORDER COMMENTS' and specify FedEx or UPS and the service type such as Ground, Next Day, 2nd Day, etc. If you'd rather go with our FedEx services, select as per your preference.

Queries or Support Needed?

Reach out: 844-439-4335

Drop an email: [email protected], and our Caster Specialists are ready to assist!

Swift Shipping:

If you order by 3:00pm (CST), expect SAME-DAY shipping! Any orders post 3:00pm will be shipped the following business day.

Estimated Transit Time:

Using the FedEx Ground Shipping Map, you can gauge your delivery window from our hub in Mansfield, Texas - ZIP: 76063.