CasterHQ Shipping Help & Information
For larger Freight / LTL orders contact us directly if you have any questions.

UPS is our main shipping service for small packages. We offer Standard UPS Ground, Next Day Air, 2nd Day Air, and 3rd Day Select Services.  

(Free Shipping on orders $250+)

If you need to ship to a PO Box or a location that UPS does not service we can ship USPS via Flat Rate Boxes to anywhere in the USA, Canada, and Mexico. 

(Free Shipping on orders $250+)

For all orders that are too heavy to ship with our standard ground shipping services we can schedule a LTL Freight Truck to deliver your order anywhere in the Continental USA.

 (Free Shipping on orders $250+)

Our Shipping Process:

Step One

Place your order online and you will receive an automated order confirmation / receipt confirming your order was received.

Step Two

Your order is automatically sent to our warehouse & shipping department for order processing and assembly. 

Step Three

Our warehouse will assemble, package, and ship the order and you will receive a Tracking Number via email from our automated system. 

Most orders ship within 1-2 Business Days. We ship using our Caster Headquarters; UPS Account Number and ALL freight is automatically calculated during checkout using UPS LIVE RATES. The freight costs are 100% accurate based off the built in product weights multiplied by the quantity ordered and then calculated with UPS Live Rates and destination address to give you instant pricing. CasterHQ does not add any additional freight costs onto the bill. All orders over $250.00+ Ship completely FREE anywhere in the Continental USA (Excludes Hawaii & Alaska). 


You have the option of using your personal or corporate UPS Account Number during checkout. If you wish to do so, select (In Store Pickup) from the shipping options so you will not be charged and then please add your UPS Account Number in the 'ORDER COMMENTS' section on the right hand side of your screen during checkout that way we can ship on your account number. Other wise please select UPS Ground, 2nd Day Air, or Next Day Air if you wish to use our UPS Services.

Questions? 

Please Call us @ 844-439-4335

For quick online service please email us: sales@casterhq.com and a Caster Expert will help you answer any questions.

We ship Fast!
If ordered before 3:00pm (CST) we ship all orders typically ship SAME DAY! 
All orders received after 3:00pm (CST) will ship the following business day!

UPS Ground Shipping Map

Transit Time is based on all orders shipping from our Mansfield, Texas location - ZIP CODE: 76063.