So you've stumbled upon our Website and realized we have a well-represented website with easy-to-find categories, high-quality photos, immense product information, and specifications. Still, you might be hesitant to buy from us because you are concerned with the quality of the products or maybe don't fully understand what you are looking for to best meet your application needs. Look no further; our 'Top 10 Reason to Buy Casters from CasterHQ' should help you determine why CasterHQ is the best option for your Caster and Wheel requirements.
Quality is our number one priority here at Caster Headquarters. We don't compromise quality in manufacturing our industrial casters, and we only supply high-quality industrial Casters from the top Caster and Wheel Manufacturers located inside the USA that is quality Certified, Tested, ISO:8001 Compliance, RoHs Compliant, NSF Approved, and 1-3 Year Warranty depending on which series you purchase from us. We stand behind all of our products with warranties from 1 Year up to 3 Years depending on the type of caster series purchased, and of course, the type of application used on the casters will determine the coverage. Specific abusive applications may disqualify the warranty, but you can always check with us.
CasterHQ Assembles and Stocks all of our products in Arlington, Texas. We can ship orders the same day if they are received before noon on the same business day. After noon, most orders will ship the following business day. We still try to ship orders the same day received after our cut-off time if we can assemble and package in the order the purchase was received before are designated daily USPS and UPS pickup schedule. Our lead time is 1-2 Business Days on all orders. We can assemble and ship thousands of casters on the same day but average around 200-500 casters per day on average. We utilize shipping hubs all over the USA for most of our products. CasterHQ usually ships from our central Texas location. Still, we can ship the order from California, Illinois, Missouri, and Georgia, which allows you to receive your order anywhere in the USA within 2-3 business days. We do ship to Mexico and Canada, but it usually takes a bit longer due to customs paperwork and scheduling. CasterHQ ships to APO Military addresses worldwide but can only ship to USPS to meet specific guidelines. For larger bulk orders, give us a call.
Caster Headquarters has a team of purchasing coordinators working on getting the best possible prices from our manufacturers and suppliers without compromising our industrial quality requirements to pass the savings onto you, the buyer, to earn and keep your business and build a lasting business relationship. If purchased from our Website, you will notice a tab under the price of each product page labeled "View Quantity Discounts" with 3 Price Breaks that will automatically be applied when you proceed to checkout to give you savings of up to 15% off the entire order. Please call us for additional protection for larger bulk orders, including free LTL shipping on orders over $5,000.00.
CasterHQ has one of the largest selections of Casters and Caster Wheels online. We only show about 1/4 of the products we have but only the most common on our Website. We have over 500,000 Caster and Wheel Combinations types and constantly adding newer innovative products. CasterHQ has Casters and Wheels for every application and different types of casters to suit any caster and wheel application, from noise reduction and corrosion resistance to easy push/pull and more. If you don't see the caster or wheel you're looking for on our Website, please call us to find exactly what you're looking for, or email us at firstname.lastname@example.org.
If you are a business or re-seller, provide your TAX ID Certification, and we can add this to your account for automatic Tax Exemption on all orders placed with us online. When you place your order, you can register for a free account; please do so. Once you register for an account and your order is placed, our system automatically sends tracking emails providing the Tracking Numbers every evening, usually around 5-8 PM Central Standard Time.
Every one of our employees has years of experience from the ground up, meaning they have trained in the warehouse on how to assemble each series of caster and wheels and understand every aspect of how a caster is built and works, including the benefits of each component including the type of bearings used in the wheels, raceway, brake options and differences, wheel material including tread material expertise to help determine the best wheel and caster for your application. We ask the right questions to find out what works best for you. We may ask you questions such as the application where the caster and wheels are going to be used, weight capacity of the equipment going onto these casters, temperature rating, dry or wet applications, manual push or automated applications, type of floor, environment, and a few more questions to determine the best application to suit your needs to make your equipment or carts roll as easy and efficiently as possible with minimal effort. Our goal is to provide a product that takes a strain off you while delivering quality to last longer than our competition to save you time, money, and the hassle of constantly replacing your casters and wheels.
We are committed to providing you with the highest security standards in credit card processing by choosing a network where information is securely processed and stored. www.CasterHQ.com has been validated to have a secure SSL Certificate which provides industry-standard data encryption of information transferred from your computer to our Website to keep everything private, fast, and safe. Our merchant provider 'Volusion' is validated as a Level 1 Service Provider in compliance with PCI DSS, the payment card industry's security standard for collecting, processing, and storing payment card information, and can be found on the global list of PCI DSS validated service providers published by Visa. We accept all Major Credit Cards except for American Express directly; for all American Express Payments, you may choose the Paypal Payment option at checkout, allowing you to pay with your AA Credit Card.
Many large businesses and corporations are repeat buyers and purchase from us daily, including corporations in the Fortune 20 and Fortune 500 as the largest companies in the USA and World. Our customer service and ability to guarantee our product quality, fastest shipping, and lowest prices allow us to keep all of our customers happy and grow at a healthy and rapid pace over our competition which sets us apart from all others.
We only manufacture and buy from Manufacturers whose products are RoHS Compliant! What is RoHS Compliant? The substances banned under RoHS are lead (Pb), Mercury (Hg), Cadmium (Cd), Hexavalent Chromium (CrVI), Polybrominated Biphenyls (PBB), and Polybrominated Diphenyl Ethers (PBDE). Why is RoHS Important? Restricted materials are hazardous to the environment, pollute landfills, and are dangerous in terms of occupational exposure during manufacturing and disposal. At CasterHQ, we take the environment seriously and only supply products manufactured in ISO9001-certified plants that are RoHS Compliant. Caster Headquarters strives to be the best in the industrial sector to reduce pollution and waste and thinks far ahead into the future to deliver the highest quality products while being environmentally conscious throughout every process in manufacturing and distributing. The larger we grow, the more we can eliminate competitors in the Caster Industry. They are hurting the environment by not taking the private steps to reduce emissions and g, greenhouses, and p, pollution.
What makes Caster Headquarters the best Caster and Wheel Supplier in the Industry is that our business is tailored to our customer's demands and needs. We strive to provide every customer with a unique buying experience to provide you with everything you need to find all the information and products in one place to suit your budget and needs. We listen to our customer's reviews and feedback, and we are constantly adding new policies to make your buying experience easier from start to finish.
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